Shipping policy
Last Updated: June 30, 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy below.
Order Processing
- Orders are typically processed within 1–3 business days after payment is received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- United States: 3–7 business days
- Canada: 7–14 business days
- International Orders: 10–21 business days (where available)
Delivery times are estimates and may vary due to weather, carrier delays, customs processing, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
If your store offers free shipping, you can add:
Free standard shipping is available on qualifying orders as displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Please allow up to 48 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed, please first check the tracking information.
If your package is lost in transit, contact us at womennutrafol@gmail.com, and we will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery.
- Include your order number.
- Provide clear photos of the damaged product and packaging.
We will review your claim and arrange a replacement or refund if appropriate.
International Orders
For international shipments:
- Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
- Delivery times may be extended due to customs clearance procedures.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we cannot guarantee that changes or cancellations can be made.
Contact Us
If you have any questions about shipping, please contact us:
Email: womennutrafol@gmail.com